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Introduction
Welcome to Maloy Digital ("we", "us", "our"). We are a UK-based digital marketing agency providing lead generation, digital advertising and marketing support for businesses.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, use our services or interact with our marketing activities.
We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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Who we are
Maloy Digital
Registered business address:
1 St Annes Grove, Birkenhead
Email: maloydigitalmedia@gmail.com
For the purposes of UK data protection law, Maloy Digital is the data controller responsible for your personal information.
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Information we collect
We may collect and process the following types of personal information.
Information you provide to us
- Name, business name, email address and telephone number
- Job title or role within a business
- Information provided through enquiry forms, emails, phone calls or consultations
- Information relating to your marketing requirements
Information collected automatically
When you visit our website, we may collect your IP address, browser type, device information, website usage information, pages visited and interactions with our website. This information may be collected through cookies or analytics tools.
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How we use your information
We may use your personal information to respond to enquiries and requests, provide information about our services, arrange consultations, deliver marketing and lead generation services, manage client relationships, communicate about projects and services, process payments, maintain business records, improve our website and meet legal or regulatory obligations.
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Our legal basis for processing data
Legitimate interests
We may process information where it is necessary for legitimate business interests, such as responding to business enquiries, improving our services and communicating with potential clients.
Contract
We process information where necessary to provide services under an agreement with a client.
Consent
Where required, we will ask for your consent before processing your information, such as for certain marketing communications or cookies.
Legal obligation
We may process information where required to comply with legal requirements.
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Marketing communications
We may contact businesses and individuals about our services where we believe there is a legitimate interest in doing so. You can ask us to stop sending marketing communications at any time by contacting us. We will not sell your personal information to third parties.
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Lead generation and advertising
Maloy Digital may use advertising platforms such as Meta Ads to promote our services and help clients generate leads. Where individuals submit information through advertising or enquiry forms, that information may be provided to us so we can respond to enquiries and provide requested services.
We may use advertising and analytics tools to understand campaign performance and improve our marketing activities.
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Sharing your information
We may share personal information with trusted third parties where necessary to operate our business, including website hosting, CRM, email, payment, analytics and advertising providers, and professional advisers such as accountants or legal advisers.
We only share information where necessary and take reasonable steps to ensure third parties handle it securely.
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Client data processing
When providing marketing services, Maloy Digital may process personal information on behalf of clients, such as lead information generated through advertising campaigns. In these cases, the client remains the data controller and Maloy Digital acts as a data processor. Where required, appropriate data processing agreements will be put in place.
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How we protect your information
We take reasonable technical and organisational measures to protect personal information, including secure systems and platforms, restricted access, strong passwords and account security measures, and regular reviews of our data handling practices.
However, no method of online transmission or storage can be guaranteed to be completely secure.
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How long we keep your information
We retain personal information only for as long as necessary for the purposes it was collected. Client information may be kept for the duration of our working relationship and for a reasonable period afterwards for legal, accounting and record-keeping purposes. Enquiry information may be retained for a reasonable period to manage communications and potential business opportunities.
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Your data protection rights
Under UK GDPR, you have rights to access your personal information, request correction of inaccurate information, request deletion, restrict processing, object to processing and withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below.
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Complaints
If you believe we have not handled your personal information correctly, please contact us first so we can investigate. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
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Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and support marketing activities. Where required, we will request your consent before placing non-essential cookies on your device.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data handling practices. Any updates will be published on this page with the revised date.
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Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Maloy Digital
maloydigitalmedia@gmail.com